User Roles

Corporate ITDocs subscribers who have multiple users may nominate differing roles for each user.

The available roles are:

An Important Role: Add Shipments

Any person having the Add Shipments role must be someone whose signature can be used on export documents as an authorised signatory for the company, because their name will appear on all the export documents for any shipment they create.

Changing Roles

If a user doesn't have a particular role, the buttons or screens needed to complete a task will be unavailable.

If a user needs to complete a task but is unable to because they don't have the required role assigned, have the person who manages your ITDocs subscription contact us.

We are able to add or remove roles for any user at any time, but will require the request to come from the authorised contact person for that corporate subscriber.

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